Need Help?
Contact Us
Get in touch with us at support@loviaralondon.store
Frequently asked questions
Where Is My Order Confirmation Email?
- We will send 2 emails after you place your order. You will receive an order confirmation email after placing your order, and a shipping confirmation email once your package has shipped.
How long before my order ships?
It takes 1 to 3 business days to process and ship your order after you place it.
You will receive a shipping confirmation email with your tracking number once your order leaves our fulfillment center.
How Long Does Shipping Take?
Shipping usually takes 7-9 business days after we process it. We may delay your product by an extra 2 to 3 business days if we are low on stock.
Rest assured, we are doing our best to deliver your order as fast as possible.
Can I Change My Address?
In case you made a mistake when entering your delivery address, you can still change it before your order ships.
In some cases, minimal address changes can be applied after the order ships.
Make sure to contact us as soon as possible if you want to change the address.
Company Information
Loviara London is operated by Khanfa Trade Ltd, a company based in the United Kingdom.
Company Number: 13754203
Company Address
71-75 Shelton Street, Covent Garden, London WC2H 9JQ United Kingdom
Customer Service Contact
Email: support@loviaralondon.store
Phone: +447915648324
Business hours:
Monday - Friday: 9:00 - 18:00 GMT
Saturday: 9:00-14:00 GMT
Sunday: Closed
We aim to respond to and resolve all inquiries within 24 hours on business days.
Thank you for supporting Loviara London.